Medical Appointments
Doctor visits, specialist consults, lab work and therapy sessions — with round-trip return so you're never left waiting.
Request this rideAmbulatory Non-Emergency Medical Transportation
Get to yourappointmenton time — and cared for the whole way.
CareVoya is your personal driver for medical appointments across Rockland County, Westchester County and North Jersey. We come inside, wait while you get ready, walk you from your door to the car, and stay with you until you're safely home.
Free quotes · Same-day rides when available · No app required
Clinic & dialysis ready
Appointment pickups, round trips, wait time
- Gentle, step-by-step help
- On-time, every time
- Trained, caring drivers
- Door-to-door service
Our rides
Wherever health takes you, we'll get you there.
Scheduled, non-emergency transport for the moments when getting there is half the battle.
Dialysis & Infusion
Recurring treatment schedules handled as a standing ride. Same driver, same time, every week.
Request this rideSenior Rides
Patient, unhurried trips for older adults, with a driver who helps you in, out and all the way to the door.
Request this rideHospital Discharge
Escorted pickup from the hospital door, help inside, and a comfortable ride back home to your own bed.
Request this ridePharmacy & Errands
Short trips to pick up prescriptions, grab groceries or run the errands that keep care at home running.
Request this rideGroup & Family Rides
Room for a companion or family member to travel with you — because support matters on the way, too.
Request this ride
Why CareVoya
A ride that treats you like family.
Taxis rush you. Paratransit makes you wait. CareVoya is built around one thing: getting you to care calmly, safely and on schedule — with a driver who knows your name.
Background-checked, trained drivers
Every driver is vetted, CPR-aware and trained to help passengers in and out of the car safely and with dignity.
We plan around appointment times
Pickups are scheduled with buffer for traffic, so you arrive early — never late — for treatment.
Door through door, not curb to curb
We come to your apartment, help you inside, check you're settled, and stay for the return trip.
A real person answers
Call or text to book, change or check on a ride. No app, no hold music, no automated menus.
How it works
Booked in a few minutes. Cared for the whole trip.
Three simple steps — no account, no paperwork, no stress.
- 01
Tell us the details
Your address, the clinic location and your appointment time. Let us know if you'll need a steady arm getting in and out.
- 02
We confirm your ride
A team member calls to confirm your pickup window, quote and driver — usually within the hour.
- 03
Ride, return, relax
Your driver meets you at the door, waits nearby during your visit, and brings you safely back home.
Coverage
Serving Rockland, Westchester and North Jersey.
Door-to-door rides to doctors, clinics, hospitals and treatment centers across all three counties. Not sure whether your address is in range? Tell us where you're going — we'll confirm in a quick call.
- Rockland County
- Westchester County
- North Jersey
Insurance & payment
Clear quotes. No surprise pricing.
We'll give you a flat quote before you book — no meters, no surge, no idle fees. We also have pending acceptance with select medical care insurance plans and Medicaid transportation through MAS. Call us to check whether your coverage applies.
Private pay
Pre-payment of the trip is required before every advance pickup. If your appointment runs past the 2-hour included wait, the extra hours are billed to the credit card on file at $30 per hour.
Flat-rate quotes
One price, locked in when you book.
Companions ride free
Bring a family member or carer.
We wait for you
Your driver waits while you get ready.
Insurance & Medicaid
Pending acceptance with select medical insurance and Medicaid transport through MAS.
What makes us different
Private rides. Genuinely private.
No shared rides, ever. You are the only passenger, and your driver stays with you through every errand and appointment on your itinerary — not just the drop-off.
No shared rides — ever
You are the only passenger. No detours to pick up or drop off anyone else, for errands or appointments.
2 hours of wait time included
Your driver stays for up to two hours while you're at your appointment or running errands.
Extra time: $30/hour
If you need longer than two hours, each additional hour is billed at $30 to the card on file.
Pre-payment for advance pickups
Private-pay trips are paid in advance, so your pickup time is locked in and reserved for you.
Have a long appointment or several stops in one day? Call us and we'll plan the whole itinerary with you.
Request a ride
Book a ride in under two minutes.
Tell us where you need to go. A CareVoya coordinator will call to confirm your pickup window and quote — no payment required to ask.
- Free, no-obligation quote
- Confirmed by a real person, usually within the hour
- Same-day requests welcome when a vehicle is available
Prefer to talk it through?
We're happy to arrange rides for a parent or client by phone.
(845) 675-6789Local medical transportation
Medical car service in Rockland County, Westchester County and North Jersey.
CareVoya is a non-emergency medical transportation (NEMT) company offering private, door-to-door rides to doctor's appointments, dialysis and infusion treatments, physical therapy, hospital discharge and pharmacy pickups. Whether you need a one-off ride to a specialist or a recurring standing ride for weekly treatment, we schedule around your appointment — not around other passengers.
We serve seniors, older adults and anyone with a temporary or ongoing limitation who needs a safe, reliable medical ride. Every ride is private and ambulatory: a steady arm from your door to the car, and help back inside when you return home.
Rockland County, NY
Spring Valley, New City, Monsey, Nanuet, Suffern, Pearl River, Nyack, Pomona, Haverstraw, Congers, West Nyack, Valley Cottage
Westchester County, NY
White Plains, Yonkers, New Rochelle, Mount Vernon, Tarrytown, Ossining, Peekskill, Scarsdale, Rye, Port Chester, Sleepy Hollow, Hastings-on-Hudson
North Jersey
Hackensack, Paramus, Paterson, Englewood, Teaneck, Fort Lee, Clifton, Wayne, Ridgewood, Bergen County and nearby towns
Don't see your town? Check our coverage areas or call (845) 675-6789 — we'll confirm whether we can serve your trip.
CareVoya vs. ride-hailing
Other apps leave. We stay.
With Uber and Lyft, if you're not outside within about ten minutes, the driver moves on. With CareVoya, your driver comes to your apartment, waits while you get ready, helps you from your door to the car, and is still there for you after your appointment — like your own personal driver.
If you aren't ready when they arrive
CareVoyaYour driver waits — no rush
Uber / LyftA 10-minute wait, then they leave
Pickup at your apartment
CareVoyaWe come in and assist you out
Uber / LyftWait outside for the car
Getting from door to car
CareVoyaA steady arm, every step
Uber / LyftYou make it there yourself
During your appointment
CareVoyaWe stay and wait for you
Uber / LyftBook a separate return ride
Is anyone else in the car?
CareVoyaYour private ride — nobody else
Uber / LyftShared ride options mix passengers
Time your driver stays
CareVoya2 hours included at no extra charge
Uber / LyftBook a separate return ride
The driver you get
CareVoyaThe same caring face, each visit
Uber / LyftA different driver every trip
Booking ahead
CareVoyaSchedule by phone, as far ahead as you like
Uber / LyftBook on an app, usually same day
Talking to a real person
CareVoyaAlways
Uber / LyftIn-app support
Uber and Lyft are third-party trademarks of their respective owners and are not affiliated with CareVoya. This comparison reflects a typical passenger experience and their services may change.
Next appointment? Let us handle the ride.
Book today and travel with a driver who gets you there safely, on time, and looks out for you the whole way.